Note: if you should experience any difficulty implementing the web page
script, please contact us. We would be more than pleased to help you in anyway that we
can.
 Step 1: Copy the
Script into Your Web Page
Cut and paste the following script between the <html> and
<head> tags in your web page. If <script> tags are already present
in the page then simply insert the script (in blue lines)
between the existing <script> tags.
| <html>
<script>
var d=1;
var s=new Date();
function il() {
if (d) {
d=0;(new Image()).src='http://dresdemo.visualware.com/vvv?r='+((new
Date()).getTime()-window.s.getTime()
+'&s=1&d='+ (new Date()).getTime()+'&x=sd1');
}}
</script>
<head>
|
Fig 1
Step 2:
Create a Unique Web Page Alias
The script that you inserted in Step 1 requires one small change for each specific Web
page being monitored. This change will allow you to uniquely identify
your page within a DesktopResponse report. Simply replace the example web page alias string &x=sd1
(in red) with your own alias to identify the Web page. Example: &x=sd1 can be
changed to &x=login
or &x=accounting.
| <html>
<script>
var d=1;
var s=new Date();
function il() {
if (d) {
d=0;(new Image()).src='http://dresdemo.visualware.com/vvv?r='+((new
Date()).getTime()-window.s.getTime()
+'&s=1&d='+ (new Date()).getTime()+'&x=sd1');
}}
</script>
<head>
|
Fig 2
Step 3:
Add the onload
Function to Your Web Page
After you have inserted and amended the script, you need to add
the onload instruction to invoke it.
The sytax for the instruction is:
onload=il()
Where you place the onload instruction defines what is going to be
measured. This can be the entire web page or a component such as a gif on
the web page. If you want you can measure more than one item on the page by
adding more than one onload instruction.
To measure the entire page (if you are not using frames), place
the onload instruction immediately
after the page <body> tag in your page.
Example:
| <body
topmargin="0" changes to <body onload=il()
topmargin="0" |
If you are using frames in the web page you
need to insert the onload syntax in the frameset to measure all
frames. In order to measure a specific frame you must insert the onload
syntax in the specific frame definition HTML.
Example:
|
<frameset rows="112,100%"
changes to <frameset
onload=il() rows="112,100%"
or
<frame src="feedback.htm"
changes to <frame onload=il() src="feedback.htm"
|
Step 4:
View Your Real Customer Service Levels
Once the changes are complete, save the web page back to the
web server. Monitoring will start immediately once the page is hit.
To test, visit your page and then click on any of the "View..."
menu items. For help on reporting the traffic to your page,
click on the menu item "How To...". |